Accessibility Statement

Inclusion at Heart is committed to making our website and tutoring services accessible to all users, including people with disabilities and those with special educational needs (SEN). We believe every learner should have equal access to information, resources, and support.

Our website has been built with accessibility in mind, ensuring the needs of all service users are met. We are flexible and willing to adapt our design and website features to ensure inclusion for all.

Inclusion at Heart is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Web Standards & Guidelines

We aim to ensure our website meets the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This includes:

Clear, consistent navigation across all pages
High colour contrast between text and backgrounds for readability
Content that can be scaled up to 200% without loss of function or clarity
Compatibility with screen readers and other assistive technologies
Captions and/or transcripts for multimedia content where possible

Website Features

Adjustable font sizes using browser controls
Keyboard navigability for users who cannot use a mouse
Simple, plain-English content for clarity
Clear headings and structure for easier navigation

Ongoing Improvements

We regularly review our website to identify and address accessibility issues. Our goal is continuous improvement in line with updates to accessibility standards and user feedback.

Feedback & Contact

If you experience any difficulty accessing our website or resources, please let us know. We welcome feedback and will work to provide information in an alternative format if needed.

Email: inclusionatheartbristol@gmail.com

We aim to respond to all accessibility-related requests within 5 working days.

Date of Policy: 30 August 2025