Family Outreach Services

At Inclusion at Heart, we believe that families are at the centre of every child’s journey. Our Family Outreach Service offers personalised support to parents and carers of children with Special Educational Needs and Disabilities (SEND), helping you feel confident, informed, and empowered in supporting your child.

We understand that navigating the world of SEND can be overwhelming and we're here to walk alongside you—offering guidance, strategies and a listening ear.

Free Initial Consultation

We offer a free, non-obligation initial phone call to discuss your concerns, answer questions and explore how we can support you and your child.

Outreach Sessions

I offer friendly, down-to-earth 1:1 family outreach sessions in Bristol and online to help parents and carers feel confident, informed and supported in navigating their child’s SEN journey.

We offer flexible 2-hour sessions tailored to you and your family's unique needs.

Our goal is to create a relaxed, supportive space where you feel heard and at ease. Sessions can take place in your home or in a familiar community setting—wherever you feel most comfortable, whether that’s a local café, park or library.

Support may include:

Understanding your child's diagnosis or learning needs A supportive space to explore your child’s strengths, challenges, and individual learning profile. We’ll help you make sense of their diagnosis or behaviours and discuss how these may affect day-to-day life at home, school, and in the community.
Navigating the system Support and guidance to help you access support services, understand EHCPs and work effectively with schools. We’ll support you in preparing for meetings, understanding your rights and making sense of the processes involved in getting the help your child needs.
Practical strategies for home Personalised advice on building effective routines, supporting communication, managing sensory needs and promoting emotional regulation and positive behaviour at home.
Practical learning support for parents Personalised guidance and resources to help you effectively support your child’s learning at home. We’ll provide strategies for adapting activities to match your child’s unique learning style and needs, empowering you to create a supportive learning environment at home.
Emotional support for families A safe, compassionate space to share your experiences, ask questions and gain reassurance. You’re not alone—we’re here to support you every step of the way.

Follow-Up Support

Following your session, we can provide a written summary outlining key strategies and any recommended next steps. Ongoing support is available as needed.

Additional Family Services

Liaison with your child’s school or other professionals
Support with meetings (e.g. school reviews, EHCP planning)
Parent workshops and small group sessions
Signposting to local resources and services

Our costs

We offer flexible 2-hour sessions, personalised to meet you and your family’s unique needs.

For a limited time, each 2-hour session is available for just £70.

After that, any additional support will be charged at a rate of £15 per hour.

We provide tailored guidance to help you navigate the challenges of supporting your child’s development and education.